Secure. Proactive. Strategic IT.
Cybersecurity-focused managed IT services designed to help SMBs grow securely and operate with confidence.
Trusted Expertise Since 2010
StriveTech delivers proactive managed IT and cybersecurity services for small and medium businesses throughout Eastern Washington and Northeast Oregon.
Benefits
Focus on your business, not IT problems
StriveTech takes care of the daily technology management your business depends on, helping reduce downtime, improve security, and remove unnecessary stress from your team.
Faster IT Support
Responsive remote and onsite support helps employees resolve technology problems quickly so productivity stays high throughout the day.
Proactive Monitoring
Continuous system monitoring identifies issues early, helping prevent outages, disruptions, and unexpected business interruptions before they escalate.
Business Continuity Protection
Reliable backups, disaster recovery planning, and proactive maintenance help keep your operations running during unexpected events.
Strategic Technology Guidance
vCIO planning and technology alignment help ensure your IT investments support efficiency, growth, compliance, and future scalability.
Advanced Cybersecurity
Layered security solutions protect your business from ransomware, phishing, malware, credential theft, and other evolving cyber threats.
Predictable IT Costs
Managed services provide consistent monthly pricing that reduces surprise repair expenses and improves long-term technology budgeting.
Process
What to expect when getting started
Our onboarding process is designed to create a smooth transition with clear communication, organized planning, and minimal disruption to your business.
Step 1: Discovery & Environmental Assessment
We begin by learning about your business, users, systems, and operational goals. During this phase, StriveTech reviews your network, devices, security posture, software platforms, and existing IT processes to identify risks, gaps, and opportunities for improvement. This assessment helps us build a smooth onboarding plan tailored to your environment.
Step 2: Documentation & Service Deployment
Once the assessment is complete, we begin deploying monitoring, security, backup, and management tools across your environment. We also organize critical documentation, verify system access, establish support procedures, and standardize configurations where needed. This stage creates the foundation for proactive support and long-term stability.
Step 3: Optimization & Ongoing Support
After onboarding is complete, your organization transitions into ongoing managed support and proactive maintenance. StriveTech continues refining system performance, improving security, addressing technology concerns, and helping your business plan for future growth. Most onboarding processes are completed within 30 to 60 days depending on environment size and complexity.
Testimonials
Testimonials from our happy customers
Real feedback from real clients.
Justin M.
Appliance Retailer Operations Manager
“Best IT company in the Tri Cities. John and his company have worked with me on many projects. Always handles any issues in a timely manner. The employees he has working for him are very knowledgeable and made updating/upgrading and switching our entire offices over to the 21st century easy and trouble free. Quality work and well worth the investment. Would 10/10 recommend. Wish we could have work with them on all our projects. Don’t hesitate to call if your looking for the best service the Tri Cities has to offer.”
Heather P.
Law Firm Practice Manager
“The StriveTech team is highly responsive, kind, and they take time to explain things to us less tech savy individuals. The onboarding has gone well and we look forward to continued tech services for our office.”
Chris H.
Staffing Company President/COO
“I have known John for many years and he is one the best computer technicians I’ve ever met. He is honest and knowledgeable and will take care of you. I highly recommend him.”
Joanna H.
Pest Control Company Owner
“We have used StriveTech for our office needs for years. They have done everything from fixing the system we had to building new computers from the ground up, all to fit our specific needs. I highly recommend StriveTech.”
Lauri C.
Vocational Services Specialist
“I have worked with Andy and he is an EXCELLENT computer tech! I will definitely give 5 stars and a glowing recommendation. He is knowledgeable, patient, and soft spoken. He calms me during the biggest computer issues. Use this service!”
Joshua P.
IT Industry Professional
“Incredible people at StriveTech. Their team is incredibly knowledgeable, responsive, and genuinely committed to helping their clients succeed. From network setup and security to ongoing support and systems management, they handle it all with professionalism and care. It’s clear they prioritize both technical excellence and strong customer relationships. Whether it’s proactive monitoring or quick help desk responses, they always deliver. Highly recommend StriveTech to any business looking for reliable, top-notch IT support!”
FAQS
Frequently Asked Questions
A few of the most commonly asked questions we get.
What services are included in your Managed IT Services plans?
Our Managed IT Services include reactive support, proactive maintenance and cybersecurity, technology alignment reviews, strategic planning, and project-based professional services. We also provide monthly check-in meetings, quarterly business reviews, budgeting and roadmap planning, as well as hardware and software procurement assistance.
What makes StriveTech different from other IT companies?
For years, our slogan has been “Responsive IT Services” because customer service has always been our top priority. We believe being responsive means respecting your time, communicating clearly, and following through consistently. Our goal is to build long-term relationships by providing dependable support, proactive guidance, and outstanding communication every step of the way.
Do you provide onsite support as well as remote support?
Yes. We provide both remote and onsite support, and there is no additional labor charge for onsite service within our standard service areas. For clients located farther away, we coordinate with trusted partner technicians to provide local hands-on assistance while remaining directly involved throughout the process to ensure fast and consistent service.
Can you support businesses with an existing internal IT department?
Absolutely. Our co-managed IT services are designed to complement and strengthen your internal IT team. We can provide advanced cybersecurity tools, monitoring platforms, ticketing systems, escalation support, strategic guidance, and additional technical resources while your internal staff continues handling daily operations. We tailor our involvement to fit your organization’s specific needs.
Can you help with compliance and security requirements?
Yes. We provide compliance management tools, documentation systems, and regular technology alignment reviews to help your organization work toward industry-recommended cybersecurity standards. When an industry-specific framework is not required, we apply widely accepted business cybersecurity best practices. Our team works alongside a designated contact within your organization to document compliance efforts and maintain updated records through regular quarterly reviews.
Do you provide strategic IT guidance in addition to support?
Yes. Strategic planning is an important part of our managed services approach. We conduct regular meetings to review your environment, discuss ongoing priorities, evaluate risks, and plan future improvements. These conversations help align your technology with your business goals while ensuring projects, budgeting, and long-term planning remain on track.
Can you take over from our current IT provider without disruption?
Yes. Transitions between IT providers are a normal part of our onboarding process, and we work professionally and respectfully with outgoing providers to help ensure a smooth handoff. Most transitions are completed with minimal disruption to daily business operations.
What size businesses do you typically work with?
We typically support organizations with approximately 10 to 150 users, including businesses with multiple offices, remote employees, and mobile workforces. Our services are designed to scale alongside your organization as your operational and technology needs evolve.
Do you have additional concerns or questions?
Reach out to us!
Get a Quote
We’d like to meet you and see if we’re right for your company.